Scaffolding provides essential access and support on construction, maintenance and refurbishment projects, but it also introduces particular risks because structures are erected at height and may subsequently be used by other contractors.
A scaffold could be incorrectly erected, damaged by another contractor or affected by adverse weather. Components could fall and damage property or injure people, while an unstable or defective structure could create significant safety and liability issues.
Scaffolding businesses also have equipment that can be damaged, lost or stolen. You may additionally face claims arising from damage to a property while erecting or dismantling scaffolding.
For scaffolding businesses, it is important to consider both the risks involved in erecting and dismantling structures and the potential consequences of damage or injury to others. We can advise you on appropriate liability and equipment cover, taking into account the size of your business and the type of scaffolding work you undertake.
The exposures that produce claims in this trade, rather than a generic list.
Scaffold failures are rarely sudden and unexplained. They usually follow removal of ties or bracing by another trade, overloading with materials, or sheeting that turns the structure into a sail in high wind. Liability lands on the scaffolder because the structure is the scaffolder's product, and the defence rests on inspection records and on evidence that the alteration was somebody else's.
Other trades adapt scaffolding constantly, removing a tie for access or a guardrail to lift material. The public climb it. Once the structure has been altered by someone else, your liability depends on being able to show it was correct when handed over and correctly inspected since.
A dropped fitting from height in a town centre is a serious injury exposure and, given where scaffolding tends to be, frequently occurs above pavements, parked cars and shopfronts. Debris netting, fans and exclusion zones are the controls insurers ask about.
Standard configurations can be erected to a recognised compliant specification, but anything outside those parameters requires a bespoke design. Loading bays, cantilevers, temporary roofs, buttresses and unusual geometry are all design activities, and a design failure is a professional indemnity matter.
Ties penetrate walls, standards bear on paving and roofs, and sheeting loads a facade in wind. Damage to the structure you are scaffolding may fall outside public liability as property in your care, and on listed or high specification facades the reinstatement cost is significant.
We arrange insurance around the work you carry out, the contracts you take and the sites you work on. The cover available will depend on the individual risk and the terms offered by insurers.
Third party injury and property damage, including collapse and dropped objects. £5m is the minimum most main contractors will accept and £10m is standard for commercial and town centre work.
Legally required and included as standard at £10m. Card holding and competence records matter here, since erecting and dismantling is where scaffolders themselves are most at risk.
Tube, fittings, boards and system scaffold represent substantial value spread across many sites at once, and theft from live sites is common. Cover needs to reflect material out on hire as well as material in the yard.
Required wherever you produce or rely on bespoke designs rather than working to a standard compliant configuration. Loading bays, temporary roofs and anything non standard puts you in design territory.
Covers the scaffold as erected, which matters on long duration contracts where a structure may stand through a winter. Storm damage to erected scaffold is the typical claim.
Having these to hand shortens the process considerably, and usually improves the terms.
The main factors insurers consider when assessing the premium.
Domestic two storey work rates very differently from tall commercial structures, and non standard configurations shift the risk into design territory, which changes both the products needed and the price.
The clearest differentiator in this class. A contractor with a documented inspection regime, tagged scaffolds and retained records presents far better than one relying on recollection, and it directly affects claims outcomes.
Scaffolding over pavements, shopfronts and highways carries a much higher third party exposure than work on an enclosed site, and is rated accordingly.
Long standing scaffolds accumulate exposure to weather and to interference. A business built on long duration commercial hires is rated differently from one doing short domestic jobs.
Scaffold material theft from live sites is persistent, and yard security plus recorded stock control affects the material section directly.
Terms vary between insurers, so treat these as the questions to ask rather than a description of any one policy.
Scaffolding must be inspected before first use and at regular intervals thereafter, commonly every seven days and after anything likely to have affected its stability. Where records cannot be produced, defending a collapse claim becomes extremely difficult, and some wordings condition cover on the inspection regime being maintained.
The structure you are working on may be treated as property in your care, which is a standard public liability exclusion. Tie damage to a facade is common enough that this is worth clarifying rather than discovering.
Public liability responds to injury and damage, not to the cost of a design being wrong. A bespoke scaffold that fails because the design was inadequate is a professional indemnity claim, and a scaffolder without that cover has a gap exactly where the more complex work sits.
Your policy responds to your liability, but where another trade has altered the scaffold, apportioning that liability requires evidence. Handover certificates, scaffold tags and inspection records are what convert a shared argument into a defensible position.
Sheeted scaffolds behave very differently in wind, and some wordings restrict cover where sheeting has been added without the structure being designed for the resulting loads. This is a frequent cause of winter collapse claims.
Employers' liability, generally a legal requirement where you employ anyone, included as standard at £10m. Public liability at £5m as a minimum and usually £10m for commercial work, covering collapse, dropped objects and damage to third party property. Cover for your scaffold materials both in the yard and erected on site. Professional indemnity where you produce bespoke designs. And contract works for scaffold standing on long duration contracts, particularly through winter.
You may still face the claim, because it is your structure, but liability can be apportioned or transferred if you can evidence that it was correct at handover and correctly inspected since. That evidence is the whole argument: handover certificates, scaffold tags showing inspection dates and retained inspection records. Without them the practical position is that the scaffolder carries it, whoever actually removed the tie.
The regulatory expectation is inspection before first use, at intervals not exceeding seven days thereafter, and after any event likely to have affected its stability, such as high winds or alteration. For insurance the frequency matters less than the record. Some wordings make the inspection regime a condition of cover, and in any collapse claim the first document requested is the inspection record. Tagging scaffolds and retaining the records is the single most valuable thing a scaffolding contractor can do.
You need it as soon as you are designing rather than following a standard compliant configuration. Basic scaffolds built within recognised standard parameters do not usually count as design. Loading bays, cantilevered sections, temporary roofs, bridged sections and anything unusual do. If a bespoke scaffold fails because the design was inadequate, public liability will pay for the injury and damage but not for the design failure itself, and increasingly main contractors ask for professional indemnity by name.
Only if the policy includes it. Materials out on hire are frequently overlooked, since the value is spread across many sites rather than sitting in the yard. Storm damage to erected scaffold, and theft of tube and fittings from live sites, are both common. Long duration hires standing through winter are the highest exposure, so the sum insured should reflect the maximum value you have erected at any one time, not just yard stock.
It can, significantly. Sheeting or netting turns a scaffold into a structure that catches wind, and the loads on ties and standards increase substantially. Scaffolds sheeted without being designed for the resulting wind loading are a recurring cause of winter collapses, and some wordings restrict cover where that has happened. If you sheet, the structure needs to have been designed on that basis, and it is worth telling your insurer that you do it.
Call 01304 262880 and speak to a broker, or email info@truerisksolutions.co.uk with what you do, what you need cover for and a phone number with the best time to call, and a broker will call you back. We need a phone number to quote, because the cover and the price depend on questions that are quicker to answer on a call than by email.
Tell us about your business and the work you undertake, and we will come back to you with cover options built around it. Call 01304 262880, or email us with a phone number and the best time to call and a broker will ring you back.